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How to Fix Diablo 4: No Sound or Voice in Cinematics and Cut Scenes

Diablo 4 Beta is out now, and fans have eagerly awaited this title for a very long time. However, as the game is still in the beta stage, players may encounter a few bugs and glitches until the developers perfect the game. One prevalent issue that users are facing is the absence of sound or voice in cinematics and cut scenes within the Diablo 4 game. The game itself functions flawlessly, therefore, this issue is more like an athletic mistake, as players are unable to hear the cinematic cutscenes that are essential for the development of the game’s plot.

The lack of sound or voice in cinematics and cut scenes can be incredibly frustrating for players who want to fully immerse themselves in the game’s world and story. This issue is a technical problem that users worldwide are facing, and there could be several reasons behind it, ranging from mismatched game sound configurations to outdated or missing audio drivers. If you are experiencing this problem with Diablo 4, fret not, as we have compiled a list of troubleshooting methods that can help you resolve the issue.

The Impact of No Sound or Voice in Cinematics and Cut Scenes

The absence of voices in cinematics and cut scenes can significantly impact the overall gaming experience. Cinematics and cut scenes play a pivotal role in conveying the game’s narrative, character development, and emotional depth. Without proper sound or voice, players miss out on crucial dialogue and storytelling elements, leading to a less immersive and engaging gaming experience. To address this issue, let’s explore some troubleshooting methods to restore the sound and voice in Diablo 4 cinematics and cut scenes.


Troubleshooting Methods

1. Troubleshoot Game Audio

The first step is to check your audio settings within the game. Ensure that the volume is set to the maximum and that you have selected the correct audio output device. Additionally, try changing the audio type from mono to stereo, as this has reportedly fixed the audio issue for many users. You can do this by navigating to Game Options > Sound > Game Sound Output > Speaker Setup and selecting “Stereo” from the drop-down menu.

2. Set the language to English

While Diablo 4’s default language is English, some users who have opted for other regional languages might encounter issues where the cutscenes lack sound. If the transition from English to the selected regional language has not been completed, it’s better to change the game language back to English until the translations are available in future game updates.Open the Diablo 4 menu and go to the Modify Install > Modify Languages area to modify your language preferences. Select “English” from the drop-down menu, restart the game, and see if this resolves the issue.

3. Update the audio driver.

Outdated audio drivers can also lead to missing game sounds in cutscenes and other cinematic story segments. Open the game’s menu and go to Modify Install > Change Languages to alter your language preferences in Diablo 4.
This simple step can significantly improve your gaming experience.

4. Update Game

As previously mentioned, Diablo 4 is still in development and in the public beta stage. Some of the game elements, including various cut scenes and their audio, might not be fully finished yet. Developers will likely complete these missing elements in due time and release game updates in the upcoming weeks. Therefore, it’s crucial to keep your game updated to the latest version whenever an update becomes available.

5. Reinstall Game

If none of the above methods help resolve the issue, the problem might lie with the game itself. In such cases, consider uninstalling the game completely and then reinstalling it from the official website or Steam store. This may help fix any issues related to game files or installation.

6. Contact Diablo Support

In certain cases, the issue may be related to game internal files or other account-specific problems. It’s also possible that your particular device is not fully compatible with the game yet, requiring further patching or additional configuration. If the above methods do not resolve the problem, we recommend contacting the Diablo support team and raising a ticket. Their specialized assistance should be able to help you better and ultimately resolve the issue.


This concludes our guide for fixing the Diablo 4 no sound or voice in cinematics and cut scenes issue. We understand that the lack of sound or voice in Diablo 4 cinematics and cut scenes can be frustrating for players. However, by following the steps outlined above, you should be able to resolve the problem and fully immerse yourself in the game’s world and storyline.


Q: Why is there no sound in Diablo 4 cutscenes?

A: The absence of sound in cutscenes can be due to various reasons, such as audio settings, language preferences, outdated audio drivers, or the game’s development stage.
Q: How can I fix the no-sound issue in Diablo 4?

A: You can try troubleshooting game audio, setting the language to English, updating your audio drivers, keeping the game updated, or reinstalling the game. If the issue persists, contact Diablo support for further assistance.
Q: When will the missing sound in cutscenes be fixed?

A: Since Diablo 4 is still in beta, missing elements, including cutscene audio, may be completed in future game updates. Keep an eye out for updates to address this issue.
Q: Can I play Diablo 4 with regional language settings?

A: While Diablo 4 supports regional languages, if you encounter audio issues in cutscenes, switching back to English until translations are available in future updates may help.

Q: Will reinstalling the game resolve the sound issue?

A: Reinstalling the game can fix issues related to game files or installation. If other methods fail, consider reinstalling Diablo 4 from the official source.

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